Test Agent

Try out the agent on a made-up customer message, or replay a real HubSpot ticket.

Customer message *

Customer email (optional)

If provided, agent will look up real customer data.

Order number (optional)

If provided, agent will load this order's details.

Simulate an attachment on this message

Any attachment on a real customer message forces auto-escalation — the agent doesn't run and no reply is sent, because a human needs to review photos/videos.

Simulate a content-sized inline image

Inline images aren't in HubSpot's attachments list — they're embedded in the email HTML. Warranty photos from phones are usually inline. We ignore tiny signature logos (both dimensions ≤ 100px) and tracking pixels (≤ 2×2), but content-sized images trigger auto-escalation.

Safe to run: no real Shopify notes, HubSpot comments, or returns will be created. Read operations (order lookups, product search) use live data.

Support Agent

Test Agent